Coastal Crown (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or interact with us.

1. Information We Collect

We collect information that you provide directly to us and information automatically collected through your use of our website.

a. Information You Provide

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details, billing address, and other payment-related information.
  • Account Information: Username, password, and any preferences or settings.
  • Customer Support Information: Information you provide when contacting us for support.

b. Information Automatically Collected

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Data: Pages viewed, time spent on our site, links clicked, and other browsing behavior.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including payments and shipping.
  • To communicate with you about your account, orders, and inquiries.
  • To provide personalized recommendations and improve your shopping experience.
  • To analyze website usage and improve our services.
  • To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist us with payment processing, shipping, marketing, and website analytics.
  • Legal Compliance: When required by law or to protect our legal rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Your Choices

You have the right to:

  • Access and Update Your Information: Review and update your personal information by contacting us.
  • Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the “unsubscribe” link in our communications.
  • Disable Cookies: Adjust your browser settings to decline cookies or notify you when they are being used.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any information.

7. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.